Privacy statement

General

Labolutions BV processes your personal data when you use our services and/or when you provide this data to us, whether by visiting our website, creating an account, or requesting that we contact you. We are fully aware of the trust you place in us when sharing your personal data, and we consider it our responsibility to protect your privacy and handle your personal data with care.

In this privacy statement, we explain what data we collect when you visit our website and leave your information. We will collect, process, and secure this data with care.

This privacy policy applies to the services of Labolutions BV. Please note that Labolutions BV is not responsible for the privacy policies of other sites and sources. By using this website, you accept the privacy policy. 
Labolutions BV respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Our use of collected data

Labolutions BV collects and processes your personal information after you submit your details via our contact page. This information will be used to contact you by phone or email to respond to your inquiry. Your data will be handled confidentially.

• First and last name
• Email address
• Phone number

For the following purposes, Labolutions BV uses the collected data when you use our webshop after creating a profile or account:

• First and last name
• Email address
• Phone number
• IP address and/or other personal data actively provided by you
• Data on your activities on our website/webshop

For agreements or processing contracts, the following data is used:

• Billing address for invoicing delivered goods/services
• Delivery address for goods shipment
• Address for on-site service delivery, upon your request
• Email address for e-invoicing after service/goods delivery
• Email address of purchasing/contact person for updates on your order or new products/services via newsletters
• Email address of purchasing/contact person for account creation
• Phone number of client/contact person for order updates

Labolutions BV processes your personal data based on the following legal grounds:

• Consent for one or more specific purposes
• Processing necessary for the execution of a contract
• Processing necessary to comply with legal obligations
• Processing based on legitimate interests of Labolutions BV

Automated decision-making

Labolutions BV does not make decisions based on automated processing that could significantly impact individuals. Decisions are not made by computer systems without human intervention.

Retention period

Labolutions BV retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to provide services. Data may be kept for up to 5 years for statistical purposes before being deleted unless required by law to retain it longer.

Sharing personal data with third parties

Labolutions BV does not sell your data to third parties and only shares it if necessary to execute an agreement or to comply with legal obligations. For processing, we share your data with companies that perform tasks on our behalf, ensuring the same level of security and confidentiality. Our employees are also bound by confidentiality agreements.

Changes

This privacy statement is tailored to the current functionalities of this website. Any updates or changes to the site may result in changes to this privacy policy. Please review it regularly.

Your choices for personal data

We offer all visitors the opportunity to view, modify, or delete any personal information provided to us at any time.

Modify or unsubscribe from our services or newsletter 
At the bottom of every email or newsletter, you’ll find the option to update your data or unsubscribe.

Viewing, modifying, or deleting data

If you wish to modify your data or remove yourself from our records, please contact us using the information at the bottom of this statement.

Disabling cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to notify you when a cookie is sent. Note that some website functions may not work properly if cookies are disabled.

Labolutions uses functional, analytical, and tracking cookies. These help the website function correctly and optimize user experience.

Data protection

You have the right to access, correct, or delete your personal data. To request changes or deletion, contact us at info@labolutions.com.

Contact details

Labolutions BV

Biopartner Center Leiden, Galileiweg 8, 2333 BD Leiden

Tel.: 0031(0)71-3322370

Email: info@labolutions.com